Contact us

Thank you for contacting riegler-medical.com! To help us check your order status, please provide your order number. Our support team will look into it and get back to you as soon as possible, usually within 24 hours on business days.

We normally process orders on business days, Monday to Friday. While delivery on public holidays is not available, don’t worry—your order will be shipped promptly on the next business day. We’ll make sure it reaches you as quickly as possible.

Please provide your postcode, and we’ll check if delivery is available in your area. We strive to reach as many locations as possible, and if your postcode is outside our standard delivery zone, we’ll work with you to find the best possible solution.

Rest assured, our team will do their best to ensure your order reaches you safely and on time.

Next-day delivery is available on eligible orders placed before our cut-off time and within our standard delivery areas. Some items or locations may not qualify for next-day service.

If your order qualifies, we’ll make sure it’s processed promptly so it arrives as quickly as possible. For any questions about your specific order, please provide your order number, and our team will be happy to assist.

For most orders, a signature is not required, so you don’t need to be home for delivery. However, certain items or high-value orders may require a signature for security purposes.

If a signature is needed, our delivery partner will notify you, and you can arrange an alternative delivery option if necessary. Rest assured, we aim to make receiving your Dream Haven order as convenient as possible.