Easy Returns & Hassle-Free Refunds

At riegler-medical.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our refund and returns policy is designed to make the process simple and transparent.

Return Eligibility

  • Items must be returned within 30 days of delivery.
  • Products must be unused, clean, and in their original packaging.
  • Customized or personalized items are non-returnable.

How to Return an Item

  1. Contact our customer support team at [email protected] to initiate your return.
  2. Pack the item securely in its original packaging.
  3. Ship the item back using the provided return label or your preferred shipping method.

Refunds

  • Once we receive and inspect your returned item, your refund will be processed within 7 business days.
  • Refunds will be issued to the original payment method.
  • Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

  • If you received a defective or wrong product, we will gladly replace it at no additional cost.
  • Contact our support team within 7 days of delivery to arrange an exchange.

Contact Us
For questions about your order or our returns process, please reach out to [email protected]. Our team is happy to assist you and ensure a smooth return experience.